Help & Support Center

Contact & Support

Need assistance? Whether you have questions about your account, courses, payments, or technical issues, our dedicated support team is here to help.

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General Support

Questions about the platform, registrations, or general inquiries.

Ask General Query →
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Course Assistance

Help with course access, video playback, and curriculum topics.

Course Guidance →
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Billing & Payments

Payment gateways, Razorpay checkout, and invoice support.

Billing Help →
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Technical Support

Troubleshoot password resets, login issues, or browser errors.

Technical Help →

Send Us a Support Message

Fill out the support form below and our team will respond via email within 24 hours.

Contact Channels

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WhatsApp & Phone Support +91 98260 55666 +91 79873 82998
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Support Hours Mon – Sat: 9:00 AM – 7:00 PM IST
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Headquarters Location Indore, Madhya Pradesh, India

Average Response Time

Under 24 Hours on Business Days

Help Before You Contact Us

Self-Service Resources

Explore instant resolution options before submitting a support request.

SUPPORT TIMELINE

What Happens After Submission?

1

Request Received

Your ticket is logged into our support system immediately.

2

Counselor Review

Assigned to a support counselor specializing in your query.

3

Email Response

You receive a detailed resolution via registered email.

4

Issue Resolved

Seamless access to your medical learning restored.

Committed to Your Learning Journey

We're Here to Help You Succeed

Whether you're just getting started or already enrolled in a clinical masterclass, our team is committed to providing timely support and ensuring a smooth educational experience.

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